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Helpdesk Administrator

Company Name:
Career Connections
Career Connections is seeking a Helpdesk Administrator in Tewksbury. Position includes responding to delivery, installation and migration questions, providing peer guidance, providing process direction to field technician, and reporting installation and loaner process failures to management.
Candidates should have at least 2-4 years of experience working in a help desk environment, with a Bachelors degree preferred. Candidates should have strong communication skills, excellent customer service skills, and experience in hardware / software support and technical services. Ability to speak another language is preferred. Contact to apply.

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