Inside Sales

Company Name:
Company Overview:
Corning is the world leader in specialty glass and ceramics, creating and manufacturing keystone components that enable high-technology systems.
Cornings history is filled with breakthrough technologies that have played an important role in the way the world works. We thrive on solving difficult, commercially relevant problems through an innovative and collaborative research and development process. Corning succeeds through sustained investment in R&D, more than 160 years of materials science and process engineering knowledge, and a distinctive collaborative culture.
Corning Life Sciences brings new and innovative laboratory tools to researchers. Our core technical competencies include polymer science, biochemistry and molecular biology, glass melting and forming, surface modification, and characterization science. As part of Corning Incorporated, we are a world leader in specialty glass and have a 150-year tradition of innovation.
We are committed to meeting customers unique and changing needs with original solutions for todays emerging life sciences technologies. Our dedication to quality, technology and innovation has enabled us to produce the worlds most comprehensive line of laboratory tools for life science research. Corning Life Sciences also offers custom capabilities such as special packaging, bar coding, and printed lot numbers, to meet specific customer requirements
To know more about Corning Life Sciences, visit us at:
Scope of Position:
The Inside Sales Representative is a customer facing role that involves selling or introducing products and solutions to new or established customers. This position will report into the Inside Sale Manager and be part of a dynamic and accomplished sales team focused on acquiring new customers and retaining and growing the existing installed customer base.
The Inside Sales Representative will work with the Account Managers and other members of the Commercial Organization to transition leads into opportunities with a focus on revenue growth and customer interaction. This interaction will be primarily through outbound and inbound telephone sales and email correspondence, with minimal travel.
Day to Day Responsibilities:
Driving Lead Generation and Qualification:
Develop and nurture sales leads for assigned region or territory
Prospect region for new customers and opportunities
Drive product sales to end-user customers in assigned region through outbound and inbound telephone sales, plus email
Provide product information and recommendations to end-users and channel partners
Assist in managing specific territory sales and channel inquiries
Follow-up and support opportunities, capturing accurate and complete information in CRM system (Salesforce.com)
Sales Support:
Provide first line of support for customers for assigned region or territory
Generate quotations, handle customer requests for documentation and manage opportunities within CRM
Collaborate with Account Managers and other commercial organization members to develop account specific and product strategies
Participate in the implementation of sales strategies to meet team goals
Achieve/exceed monthly sales goals as outlined by Inside Sales Manager
Develop strong relationships with customers within the assigned region
Represent the company and its products in a professional manner, build our reputation in the marketplace and develop new customers
Maintain and expand the database of customer contacts within the CRM system (Salesforce.com)
Travel Requirements: Min travel as needed
Hours of work/work schedule/flex-time: 40
Required Education: Bachelors degree in science field from an accredited institution (or related experience)
Required Years and Area of Experience:
Prior sales experience preferred but not required
Relevant training in Inside Sales preferred but not required
Internal account management and cold calling experience a plus
Required Skills:
Able to work in fast-paced, self-directed entrepreneurial environment
Excellent verbal and written communication skills
Results oriented focus with proactive approach to sales
Proficient computer skills including MS Excel, PowerPoint and Word
Excellent telephone sales personality skills
Should be familiar in CRM software solutions including Salesforce.com
Desired Skills:
Prominent organization and presentation skills
Excellent time management skills
Highly energetic, independent and self-motivated
Decision-making, problem resolution and creative thinking skills
Able to multi-task activities with shifting priorities
Should be honest, assertive and systematic
EOE/AA including Veterans and Disabled.

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